About MNWD

About the Company

MN Web Design is a full service online marketing agency based in Melbourne (Balwyn North).

We have been specialising in web design and search engine optimisation since 1998 and we really know our stuff so give us a call for a chat and take advantage of our knowledge and experience.

We help clients develop and implement an internet strategy for their business and brand.

Why Us?

Your website is a critically important business and marketing tool these days and not something you would trust to just anyone. So why choose MNWD?

Our approach

We take the time to get to know each client's business to help them identify and achieve their online business goals.

We’d like to get to know you and build a long term relationship – many of our clients are also our friends as we have been working together for 13+ years.

Our complete range of services also means we are able to provide a total solution. This means you don’t have to keep track of your domain name provider, web host, designer and developer as well as upteen accounts and passwords. It also allows us to co-ordinate and manage your online marketing strategy more effectively.

Our ability to explain technology in plain english means you won’t be baffled by jargon or made to feel silly.


We are celebrating 18 years in business (1998 – 2016) and this is no accident. We know our stuff and work hard to keep up to date with all the latest and greatest technology and online marketing techniques.

Great service

The majority of our work is repeat business or word of mouth referrals from happy clients, many of whom have been with us since the beginning. So we know we must be doing something right!

We also maintain a detailed client database (CRM) so that all notes, communication and project details are logged and any member of the team can help you when you call for support or advice. So there is no need to play phone tag or wait to speak to one particular person who may be out of the office at the time.

Our specialty

As our tag line says – we connect businesses with customers.

We strongly believe that having a website is no use at all if people cannot find it. And the main place people go to find something on the internet is via a search engine such as Google. This is why we specialise in Search Engine Optimisation (SEO), getting your site indexed and maximising traffic to your site. We keep up to date with the latest search engine ranking algorithms and build all our websites to be search engine friendly.

We give you control

Your website will include content management so that you have the control to update your website inhouse at anytime. We also provide an onsite training session and user manual so you feel confident to make updates to your site.

We believe our time is best spent helping maximise your online marketing through search engine optimisation, email marketing and pay per click advertising rather than charging per hour for small updates to your site.

So why don’t you put us to the test?

Sjet Fein

Sjet Fein

Web Designer

Sjet joined us in 2009.  Her flare for design and her skills with HTML, CSS and Photoshop help us make our websites and email newsletters look great.

Matthew Baulch

Matthew Baulch

Business Manager

Matt joined us in 2004. He manages business operations and client communication. His combination of management, technical skills and people skills make him the perfect leader of our team.

Melissa Norfolk

Melissa Norfolk


Melissa founded MNWD in 1998. She is passionate about helping businesses use internet marketing effectively.  She speaks to business audiences and consults with clients to implement their internet marketing strategy.